Refunds and Returns
What is your return policy?
Buyers are responsible for returning any shirts they are defective in original packaging and in new condition. We can only offer a refund for defective or poor quality orders because we are a custom print shop and our shirts are made-to-order. Therefore if you have wrongly given us your size or if you order a size, receive that size but are not happy with the fit these are not grounds for a return. Top College Apparel offers a 100% refund and satisfaction guarantee return policy for defective or poor quality orders.
Below are the steps to return an item:
1. You receive a faulty item
2. Contact our email provided below with a picture of the item and a short description
3. Keep the faulty shirt, and we will send you a brand new one or a refund if that's what you prefer
For a more detailed return policy or more information please contact us by email firstname.lastname@example.org and we will gladly provide you with your options as well as the address to which your items should be returned. Upon receipt, Top College Apparel will refund your purchase.